Pricing
One annual invoice. Built around the K-12 fiscal year.
Procurement-friendly by design. The free tier stays free.
Triage + Playbooks
Free
The free triage tool, all 12 playbooks, and the regulatory grid stay free for every district, forever.
- Unlimited use of the free triage
- All 12 K-12 playbooks
- US + Canada regulatory grid
- 5-minute readiness checklist
District Subscription
One annual invoice, fiscal-year aligned, right-sized to your enrollment. Under most US K-12 single-quote thresholds.
- Quarterly tabletop walkthroughs
- Family-communication templates for your district letterhead
- Board-meeting briefing pack
- W-9 / BN and sole-source justification on request
Co-op / BOCES / ESC
Custom
For service centers, BOCES, ESCs, and county offices serving multiple LEAs under one contract.
- Per-LEA seat pricing
- Shared regional tabletops
- NASPO ValuePoint / state co-op paperwork
Procurement FAQ
Questions districts actually ask.
+Do you offer net-30 or PO billing?
Yes. We invoice on PO with net-30 terms by default for US and Canadian public school districts and service centers. W-9 and Canadian BN provided on request.
+Is there a multi-year discount?
Yes — 10% off year two and 15% off year three when committed up front on a single PO. Price is locked for the term of the contract.
+What's the cancellation and refund policy?
Cancel any time before the start of your next fiscal year for a full refund of the unused portion. Mid-year cancellations are pro-rated to the next quarter.
+What's included at renewal — is the price locked?
Annual price increases are capped at CPI or 3%, whichever is lower, for the life of the relationship. Renewal pricing is sent 90 days before your fiscal year ends.
+How does a tabletop walkthrough actually run? What do we get?
A 90-minute facilitated session with district IT, the superintendent, comms lead, and trustee liaison. You pick the scenario; we run the clock, prompt decisions, and send a written after-action with gaps and owners within five business days.
+Can our co-op, BOCES, or ESC negotiate per-LEA pricing?
Yes. Co-op contracts are priced per member LEA on a tiered scale and can ride existing NASPO ValuePoint or state co-op paperwork.
+Do you have a sole-source justification template?
Yes — see /procurement for the sole-source memo, W-9, BN, and the redacted MSA. We sign DPAs (SOPPA, NY Ed Law 2-d, Texas HB 18, California SOPIPA) on request.
+What happens to our data if we cancel?
We delete district-identifying data within 30 days of cancellation and confirm in writing. Templates and after-action documents stay with you — they're yours.
Upgrade — vCISO
Owned student-data protection — not a binder nobody reads.
Training gets your people ready and advisory is there when something breaks. When you need someone to own the program — FERPA/CIPA (and your state or provincial student-privacy law) plus your funding conditions — and be the name your state or provincial education department, insurer, parents, and auditors can point to, that's the HackFirstAid vCISO: a security leader on retainer. Especially when a student-data breach or ransomware closes schools and the clock starts before the buses roll.
We own your program
Strategy, risk register, roadmap, governance, cadenced reviews, and the state/provincial education department, insurer, parent, and auditor conversations.
Independent partners execute
DFIR, SOC, pen-testing, tooling, legal, brokerage — coordinated by your vCISO, never sold by us.
Billed annually. Every tier includes a named vCISO, a 90-day on-ramp, and household coverage. Prices mirrored from vciso.hackfirstaid.com.