Escalation path
- File a Priority 1 case in the Campus Community.
- Call the on-call number listed in your district's hosting agreement.
- Email security@infinitecampus.com with district site ID.
Contract clauses to pull up
- State-level hosting agreements (e.g., KY, HI) require state notification before family notification.
Pair with these playbooks
Student Information System compromise
PowerSchool, Aspen, Infinite Campus, Skyward, or Synergy account takeover, grade tampering, or credential-stuffing.
Family communication after a breach
Templates by severity tier — SIS down one day, vendor PII breach, ransomware affecting operations, sextortion involving a student.