Escalation path
- Open a P1 case through PowerSchool Community, flagged as Schoology.
- Confirm whether the Schoology incident has SIS-side impact in PowerSchool.
Contract clauses to pull up
- Schoology and PowerSchool SIS are now under one MSA for most districts — your single point of contact is the same CSM.
Pair with these playbooks
Student Google Workspace / Microsoft 365 takeover
Compromised student account — and the triage 'is this a real compromise or a student prank?' decision tree.
Vendor / EdTech supply-chain compromise
PowerSchool's 2024-2025 incidents are the archetype. Generalizes to any SIS / LMS / payment / transportation vendor.