Escalation path
- Open a Severity 1 ticket via the Skyward Support Center.
- Call your Skyward Account Executive — do not rely on email.
- If finance/HR data is involved, also notify your district business office and auditor.
Contract clauses to pull up
- Skyward Finance modules may bring PCI scope — coordinate with your payment processor.
Pair with these playbooks
Student Information System compromise
PowerSchool, Aspen, Infinite Campus, Skyward, or Synergy account takeover, grade tampering, or credential-stuffing.
Lunch, payment, and fundraising system compromise
MySchoolBucks, SchoolCashOnline, RevTrak, LINQ Connect — customer-data plus payment-processing implications.
Teacher email / BEC
Compromised teacher mailbox — gradebook variant (transcripts) and the payroll-redirect variant (paycheck reroute).